Shipping & Returns

 

Shipping

FREE SHIPPING ON ORDERS OVER $250.00 Australia standard shipping only 

All our items are shipped via Australia post on a weight based calculation.

Once an item or multiple items are added to your cart you can calculate the cost of shipping with standard and express options. The prices quoted are the price Australia post charge us, we do not charge any handling/packaging fees.

Please also note that the shipping rates for all items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full gram.

 

 

Returns Policy

You may only return most new, unopened items within 30 days of delivery for a full refund if the reason for a return is due to a manufacturing error. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

All of our items are custom made to order and cannot be returned simply because of a change of mind.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.